Load, spend and top up your card on the go, so you’re always in control.
Transaction accounts to suit your needs
Choose the smarter way to carry travel money. Load up to 11 currencies and use it at millions of locations worldwide everywhere Mastercard is accepted.
Flight delay pass
24/7 global assistance
Emergency cash access
Lock and load up to 11 currencies – Lock in exchange rates
Accepted at millions of locations worldwide
Manage your account
‘My Account’ lets you manage your money wherever you are, like reloading your card and transferring between currencies. Shop with confidence knowing exactly how much you have to spend, or simply load more funds with the advantage of locked-in exchange rates*. Load up to 11 currencies: USD, EUR, GBP, NZD, CAD, SGD, JPY, THB, HKD, AED, AUD+.
Enjoy the freedom of travelling the world with just one card. Eat, shop or play wherever Mastercard® is accepted or withdraw from ATMs along the way, just as you would with your bank card at home. Quicker than cash, contactless payments can save you time when tapping with Cash Passport.
Cash Passport offers 24/7 Global Assistance. If you lose your wallet, simply call Cash Passport. Sometimes, these things happen. They’ll quickly organise a new card, free of charge and help you get your emergency cash† so you can keep enjoying your holiday.
Flights delays are annoying – now you can turn it into a more pleasant experience, thanks to this new benefit on Cash Passport. Cardholders can enjoy complimentary access to airport lounges worldwide when their flight is delayed for 2 hours or more.
Cash Passport Platinum is reloadable, allowing you to top-up any of your currencies anywhere, anytime.
Customer support is available through the Cash Passport 24/7 Global Emergency Assistance service which provides a range of services including providing card balances, replacement of lost or stolen cards, emergency cash† to anywhere in the world, translator services, help finding legal or medical support and sending a message home. The list of global toll free phone numbers is set out below and is on the back of the Cash Passport card. Alternatively, you can seek assistance on-line by visiting www.cashpassport.com.au.
Here to help
Retrieving any balance of funds left on the card on your return
- Log into Cash Passport website – www.cashpassport.com.au
- Select ‘Login to my account’
- Enter your account details, then select Continue
- Select the Cash Out option
- Select currencies to cash out, then select next
- Enter your Fire Service Credit Union account details
- Select Complete Cash Out
- Funds will be transferred 1 – 3 business days.
Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport™ Platinum Mastercard® (“Cash Passport”) in conjunction with the issuer, EML Payment Solutions Limited (“EML”) (ABN 30 131 436 532, AFSL 404131). You should consider the Product Disclosure Statement for the Cash Passport available at www.cashpassport.com.au before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. The Target Market Determination for this product can be located at www.cashpassport.com.au. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.