Overseas Transfers

Incoming International Payments Service

Receiving payments from overseas?

With our Incoming International Payments Service, you can receive money directly into your nominated bank account with Fire Service Credit Union from almost anywhere in the world, in over 35 currencies.

Benefits to you:

• We do not charge beneficiary deduct fees.
• Timely and reliable – funds are usually received in full in 2 – 3 business days
• Exchange rate guarantee. Lock in a competitive exchange rate for 72 hours
• Your sender can pay you in their local currency and you can still receive in AUD

Follow the simple steps to receive your money from overseas:

• Members can simply visit the portal here.
• Complete the form and follow the steps.

Sending a Telegraphic Transfer

Send money overseas anytime, from anywhere!

You can use Fire Service Credit Union’s internet banking service to reliably and conveniently send money overseas to more than 200 countries and territories, in over 40 different currencies.

If you can’t make it into a branch, or need to send money overseas on the fly, you can easily make an International Telegraphic Transfer (TT) using our online banking service via your computer or laptop.

Simply log on to your online banking account, go to the Transfer tab and select Telegraphic Transfers. The country specific information and ‘help text’ will guide you through your transfer from start to finish.

What is a Telegraphic Transfer (TT)?

A Telegraphic Transfer (also known as a “Wire”) is an electronic transfer of funds directly credited to a beneficiary’s overseas bank account. A choice of more than 40 currencies offered via internet banking and more than 130 currencies in branch.

Why should I use a TT?

In most cases a TT is the quickest way to send funds abroad (a TT will normally take one to two business days to reach the beneficiary), and is a reliable way to send funds to a bank account internationally.

Sending a TT in the beneficiary’s currency is usually more cost effective and helps ensure the funds are credited more quickly, as the payment can go “straight through”

What details do I need to send a TT?

• You will need to provide full details of the beneficiary’s bank account, including their IBAN (International Bank Account Number) if they are in Europe.
• To comply with Australian Government regulations you must also provide the beneficiary’s full street address.
• Please note that TT’s are sent via a network of correspondent banks, which sometimes levy a small handling charge on your payment. Any such fees are totally out of Fire Service Credit Union control. Given that a network of banks is used to complete your telegraphic transfer, the time it takes for your payment to be credited can not be guaranteed.

If you have decided that a TT is the payment method for you, please contact Fire Service Credit Union to organise your payment.

Sending AUD overseas can create additional costs for your recipent

By sending a TT in the beneficiary’s currency you generally receive greater certainty on your payment – you can effectively “lock-in” the exchange rate, and know exactly how much is being transferred.

When you make a transaction in AUD you may not know what a foreign bank will charge and what foreign exchange rate they will apply, and hence it may be difficult to find out how much will be credited to the beneficiary’s account.

We generally only suggest sending funds in Australian Dollars if the beneficiary holds an AUD account with the overseas bank; in all other cases, we suggest funds should be sent in the beneficiary’s (i.e. payee’s) currency. If there is a problem with the TT, it is usually easier to trace if the funds have been converted from Australian dollars to the beneficiary’s currency.

Paying by credit card can actually increase the cost of your international bills

When paying by credit card it may be difficult to find out how much it will cost you when the Foreign Exchange and other fees are applied to your transaction by the correspondent banks. You will find out when you see the final cost in your credit card statement.

Disclaimer

Payments may be sent via a network of correspondent, intermediary  and/or beneficiary banks. In some instances, such banks may charge a small handling fee, which is out of the control of Fire Service Credit Union or Convera.

Funds are usually received by Fire Service Credit Union within 2-3 business days, funds will then be allocated to your nominated account. There is no delivery period guarantee. Some currencies may take longer than others to process.

Periodic comparisons are made against publicly available rates for comparable services from 4 Australian Banks. Funds must be received within 72 hours of the rate quoted in accordance with payment instructions for the rate guarantee to be honoured.

FSCU has entered into contractual arrangements with Convera Australia Pty Ltd (ACN 150 129 749; AFSL 404092) (“Convera”), to assist it in fulfilling certain foreign exchange and payment services.  The relationship relating to the services described is solely between you and FSCU. Fees and charges may apply, please refer to the terms and conditions issued by FSCU. Any advice provided by FSCU is general in nature and does not take into account your personal objectives, financial situation or needs. Convera does not give you any advice, general, personal or otherwise. This communication has been prepared solely for informational purposes and does not in any way create binding obligations. No representations, warranties or conditions of any kind, express or implied, are made in this communication.